The Home Cake Terms and Policies of Use

Welcome to The Home Cake, a vacation rental platform that directly connects hosts (property owners) and travelers looking for tourist accommodations.

Our goal is to provide a transparent and secure environment, with no operational intermediaries and no booking commissions.

Important: The Home Cake does not manage bookings or payments. The platform only provides listing visibility and communication tools between users.

By using The Home Cake, you agree to these terms and policies of use.

1. Respect, communication, and responsible use

At The Home Cake, we believe that a great stay starts with good communication. Hosts and guests agree to:

• Maintain respectful and professional behavior.
• Avoid offensive, discriminatory, or inappropriate language.
• Refrain from harassment, pressure, or insults.
• Not share sensitive personal data unless strictly necessary.
• Use the messaging system only for accommodation-related purposes.
• Post honest reviews based on real experiences.

2. What The Home Cake is — and what it is not

The Home Cake is:

• A vacation rental listing platform.
• A direct contact space between hosts and travelers.
• An environment designed to improve trust and reduce fraud.

The Home Cake is not:

• An online travel agency (OTA).
• A property management service.
• A payment intermediary.

Any agreement reached after contact is the sole responsibility of the host and the guest.

3. Bookings, payments, and refunds

• The Home Cake does not process or hold payments.
• We do not issue refunds or compensation.
• Any financial dispute must be resolved directly between host and guest.

We recommend using secure and traceable payment methods and documenting agreed conditions.

4. Rules for hosts

Hosts are responsible for ensuring that their listings are accurate, clear, and legally compliant:

• Use real photos and honest descriptions.
• Clearly state capacity, layout, and features.
• Comply with applicable local regulations.
• Respond promptly and professionally.
• Maintain the property as advertised.

Fraudulent, misleading, or illegal listings may be removed and accounts may be suspended.

5. Rules for guests

Guests agree to use the accommodation responsibly and respect host rules:

• Treat the property, furniture, and neighbors with respect.
• Do not organize parties or events without authorization.
• Inform the host of any damages or incidents.
• Avoid false or malicious reviews.

6. Inappropriate conduct and incident handling

Although we do not manage bookings or payments, The Home Cake may act in situations related to platform security, including:

• Fraud or identity impersonation.
• Abusive behavior.
• Illegal content.
• Misuse of the messaging system.

Accounts may be suspended if serious violations are confirmed.

7. Security and data protection

Your privacy matters. The Home Cake complies with GDPR and uses information solely to improve the platform experience.

We do not share personal data with third parties without consent, except where legally required.

You can review our Privacy Policy via the link in the website footer.

8. Account suspension or removal

The Home Cake may suspend or remove accounts in cases of:

• Offensive language, harassment, or discrimination.
• Fraudulent activity or impersonation.
• Illegal, false, or misleading content.
• Improper use of the platform.

9. Updates to these policies

We may update these terms to reflect service improvements or legal changes. The current version will always be available on this page.

Last updated: 19/02/26

10. Contact

If you have questions or wish to report misuse of the platform, please contact us at:
support@thehomecake.com

Summary: The Home Cake is a trusted platform where hosts and travelers connect directly, with a focus on transparency, respect, and legally compliant tourist accommodations.